Privacy Policy
Last updated: November 17, 2024
Introduction
Feedlane ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email, password)
- Feedback form content and submissions
- Usage data and analytics
- Payment and billing information
How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your transactions and send related information
- Send you technical notices and support messages
- Generate AI-powered insights from feedback
- Monitor and analyze trends and usage
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure.
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data
- Opt-out of marketing communications
Contact Us
If you have questions about this Privacy Policy, please contact us at privacy@feedlane.app